Our policy lasts 14 days from the date you receive your parcel. If 14 days have gone by since your purchase, unfortunately we can not offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with the protective backing applied to the acrylic. To complete your return, we require a receipt or proof of purchase e.g. order number.

To return your product send us an email at hello@atblanks.com for an address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item of value, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Should you wish to exchange your item/s, you will be required to pay for your return shipping and the cost of shipping the new items to you.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

All items that require refunds due to change of mind or accidental purchase will incur a 10% restocking fee.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days.

Ganache Boards

AT Blanks Australia

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